NEW DELHI: Uber on Thursday refuted a report that claimed the ride-hailing main deliberate to exit the Indian market and held discussions with potential patrons to promote its India enterprise.
Bloomberg reported that the US-based firm explored promoting the India enterprise, however “suspended discussions after tech startup valuations cratered.”
In an announcement shared with IANS, an Uber spokesperson stated the corporate by no means explored exiting India — not even for a minute.
“India is as vital to Uber as we speak because it was once we launched 9 years in the past. We’re serving riders and drivers throughout greater than 100 cities, hiring Indian expertise aggressively, and planning for the following decade and past, ” the corporate spokesperson stated.
Uber competes with SoftBank-backed Ola within the nation.
Uber CEO Dara Khosrowshahi stated in April that it’s going to broaden its product choices and its group in India.
“We proceed to broaden the product choices for the Indian client. Whether or not it’s autos, motos or high-capacity automobiles or leases, India has all the time been a really large a part of the Uber journey, ” he stated throughout the Digital i3 summit organised by Occasions Bridge.
Uber goals to broaden its engineering expertise in India to greater than 1, 000 individuals from 700 at current, he had introduced.
Final month, Uber India’s Director of Central Operations, Nitish Bhushan, stated that they’re “all the time striving to make driving with Uber a viable and enticing possibility for drivers and the latest hike in fares will immediately enhance their earnings per journey”.
To take away frustration for riders and drivers alike, the corporate can also be exhibiting journey locations to drivers earlier than they determine to simply accept the experience.
“Drivers on the Uber advisory council assembly advised us they want extra flexibility round funds. We at the moment are exhibiting drivers the mode of cost (money or on-line) earlier than the journey begins, ” the corporate stated.
To make the money or on-line resolution irrelevant, the corporate has additionally launched a each day pay course of for drivers.
With these adjustments, the corporate stated that also they are reinforcing their service high quality expectations with drivers, particularly in areas like cancellation and making certain AC rides.